FAQ’s - Labbaik Hajj Umrah USA
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FAQ’s

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Ultimate FAQs on Hajj and Umrah for USA Travelers

How do I confirm my booking?

To confirm your Umrah package booking with Labbaik Hajj Umrah, you need to fill out the booking form by entering your credit or debit card details as required. Once you have provided your payment information, click the submit button to proceed. After successfully submitting your details, a confirmation email will be sent to you, which will include all relevant information about your Umrah package. It is advisable to save the order number mentioned in the confirmation email for future reference, as it will help you easily identify your booking.

How can I book an e-ticket?

To book an e-ticket, select your desired flight and proceed to the payment page. Complete the payment process using your preferred method. Once the payment is successful, you will receive a confirmation email containing your e-tickets as attachments. The e-tickets attached to the confirmation email are valid tickets, and you can print them out to use for your flight. Remember, the printed copy of the e-ticket is a valid ticket, so keep it safe and bring it with you when you travel.

How to cancel a booked flight?

To cancel a booked flight, customers can start the cancellation process within 72 hours of making their payment. There are two easy options for cancellation: you can either send us an email or call us directly using the provided phone number. To ensure a smooth cancellation process, please have your booking details ready when you reach out.

When and how do I expect to receive my ticket(s)?

Tickets are dispatched through courier services, with Priority Mail being the preferred method in the USA. A recipient must be available to sign for the tickets upon delivery; if no one is present, the tickets will need to be picked up from a specified location, which will be provided if the delivery attempt fails. An identification card is required for this pickup process.

In the United States, UPS is a commonly utilized service for ticket delivery, while for major airports such as JFK and LAX, in-person collection is the standard procedure. Customers can generally expect to receive their tickets within seven days of booking. However, if an event is less than a week away, tickets will be sent urgently, typically within 24 hours.

What is the baggage allowance?

Baggage allowance can differ significantly between airlines, with some offering more generous weight limits and dimensions than others. To ensure you have the correct information for your flight, it’s advisable to consult your specific airline or travel agent regarding the exact baggage allowances applicable to your journey.

Can I book flights for others if I am not traveling myself?

Yes, you can book flights for others even if you are not traveling. However, it is important to ensure direct communication with the traveler after the ticket booking is confirmed. This helps to clarify any details and address any specific needs or preferences they may have regarding their travel arrangements.

How early do I need to book a flight before traveling?

You can book a flight as far as 11 months ahead of your travel date. This allows you to secure your travel plans well in advance, giving you ample time to prepare for your trip. Whether you’re planning a family vacation, a business trip, or a spontaneous getaway, booking early can help you find better deals and more options for your preferred travel dates.

What about refund enquiries?

Refunds are governed by the supplier’s specific terms and policies, which usually range from 10 to 40 days for processing. The travel consolidator and the service provider retain the authority to evaluate each individual case before issuing a refund.

What is the difference between a direct flight and a non-stop flight?

A direct flight may stop at an airport for refueling and allows passengers to disembark, while a non-stop flight travels directly to the destination without any stops. The key difference lies in the number of takeoffs and landings during the journey. A direct flight typically involves one takeoff from the origin airport and one landing at the destination airport, with a possible intermediate stop for refueling or crew change. However, during a direct flight, passengers may be required to remain on board or may have the option to disembark and re-board the aircraft.

In contrast, a non-stop flight involves a single takeoff and a single landing, with no intermediate stops or landings. Non-stop flights are often preferred by passengers due to their convenience and reduced travel time, although they may be more expensive than direct flights. The choice between a direct or non-stop flight often depends on factors such as cost, travel time, and personal preferences.

What is the difference between scheduled and chartered flights?

Scheduled flights are regular, frequent services provided by airlines to a variety of destinations, ensuring consistent availability for travelers. In contrast, chartered flights are typically one-time arrangements organized by travel agencies or holiday package providers. These flights often come at a lower cost, making them an attractive option for budget-conscious travelers; however, they may offer less stringent comfort standards compared to scheduled flights.

Are last-minute reservations appreciated?

Booking your Umrah package early with Labbaik Hajj Umrah ensures better prices and availability, making last-minute reservations less favorable.

What is the meaning of umrah?

Umrah is a religious pilgrimage to the Kaaba in Mecca, Saudi Arabia, performed by Muslims as a supererogatory act of worship.

What are the types of umrah?

Umrah consists of two types:

Any hadith related to Umrah?

Abu Hurairah (RA) reported that the Prophet Muhammad (PBUH) said, “From one Umrah to another is expiation for what comes in between, and ‘Hajj Al-Mabrur’ brings no reward less than Paradise.” (Al-BUSAhari)

How many times holy Prophet was performed Umrah?

The Prophet Muhammad performed Umrah four times after his migration to Medina. These Umrahs were:

  1. Umrah of Hudaibiyah (6 AH) – He intended to perform Umrah but was prevented from entering Mecca.
  2. Fulfilled Umrah (7 AH) – He returned to Mecca the following year and completed the Umrah.
  3. Umrah from Ji’rana (8 AH) – This was performed after the Battle of Hunayn.
  4. Umrah with Hajj (10 AH) – This was done during his only Hajj, known as the Farewell Pilgrimage

What are the significance of Umrah?

The significance of Umrah in Islam lies in its spiritual rewards and the opportunity it provides for purification of sins and seeking forgiveness from Allah. It is a Sunnah of Prophet Muhammad (PBUH) and a highly recommended act of worship for Muslims, bringing them closer to their Creator.

Who is eligible for Umrah?

Any Muslim who is financially and physically capable can undertake Umrah; however, it is not mandatory to complete this pilgrimage.

Isn’t it mandatory for a woman to have a Mahram?

It is mandatory for a woman to have a Mahram (male guardian) when traveling, according to the majority of Islamic scholars. The Prophet Muhammad (peace be upon him) said: “No woman should travel except with a mahram.” However, some scholars argue that if the roads are safe, a woman can travel without a mahram.

So, providing a safe circumstance to a woman during Hajj or Umrah journeys, Saudi Arabia has ended the limit of Mahram for all coming women.

Age of Mahram for Umrah?

Under Islamic law, a 17-year-old male is recognized as a Mahram (unmarriageable relative) for his mother, sister, and other close female relatives when it comes to undertaking Umrah (the minor pilgrimage to Mecca).

Is umrah fard (mandatory) or a Sunnah in Islam?

Umrah is a Sunnah in Islam, not a Farz (mandatory) act of worship.

How to perform Umrah?

Here are four (4) Rites of Umrah:

Can we perform Umrah in Ramadan?

Yes we can perform Umrah in Ramadan there is no restriction, but it has limitless benefits.

Can we perform Umrah in other months?

Yes, Umrah can be performed in any month.

What are the visa requirements for Umrah?

To obtain an Umrah visa, you need:

  1. A completed Umrah visa application form, a recent passport photograph, a valid passport with at least 6 months of validity, purchased non-refundable flight tickets, and health insurance.
  2. Children under 18 must apply with a parent or legal guardian.
  3. The visa is valid for 90 days from the issue date and allows a 30-day stay in Saudi Arabia. Pilgrims must leave the country by the visa expiry date, which is now 15 Dhu al-Qa’dah.

What vaccine you need for Umrah?

For Umrah, it’s best to receive the meningococcal vaccine at least 10 days before arrival, along with recommended vaccinations for polio, yellow fever (if applicable). For accurate updates, you will read the guidance on the official Saudi site.

How to book an Umrah?

To book an Umrah, hire a travel agency like Labbaik Hajj Umrah, which offers comprehensive packages including visa processing, accommodation, transportation, and other services for a comfortable spiritual journey.

Is Umrah available to a citizen of Israel?

No, even a single visit to Israel can be a cause of rejection of visa.

How many times in a year you can perform an umrah?

You can perform Umrah any number of times throughout the year, as there are no restrictions on when it can be undertaken.

What is the meaning of Hajj?

The word Hajj is Arabic, meaning ‘to intend a journey.’

Isn’t Hajj any pillar of Islam?

Yes, Hajj is the fifth pillar of Islam and is compulsory for the eligible physically and financially.

Who Is Eligible for Hajj?

Who can afford and is physically fit for Hajj.

Isn’t Hajj could be performed more than one time in a year?

Hajj can be only performed one time in a year.

What Are The Types of Hajj?

There are three different types of Hajj, namely:

Vaccination requires for Hajj?

All Hajj pilgrims are required to present a valid vaccination certificate for the quadrivalent meningococcal (ACYW) vaccine, administered at least 10 days before arrival in Saudi Arabia

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